Administrative (Planning and administration; Staffing and personnel; Quality assurance; and Educational and research activities) include:

  • Work with the COO to: plan, implement and evaluate the delivery of quality integrated health and social services based at the KPHC Downtown satellite.
  • Oversee KPHC Downtown operations and provide support to providers in the delivery of integrated health and social services
  • Collaborate with and support the Operations Coordinator to ensure efficient and effective operations
  • Maintain appropriate staffing and address staff issues
  • Develop and maintain a professional, mutually respecting, and productive working relationship with providers and staff
  • Oversee appointment scheduling
  • Quality assurance
  • Monitor service flow and make recommendations for improvement to the COO
  • Confer with the Medical Director, COO, and the Human Resources Coordinator regarding material staffing and personnel matters
  • Confer with Medical Director regarding clinical practice guidelines
  • Ensure proper intervention, documentation and reporting of patient concerns
  • Ensure compliance with KPHC policies and procedures
  • Participate actively in the Performance Improvement Committee
  • Prepare required reports and keep the COO informed about pertinent operations matters
  • Liaise with community agencies as required
  • Serve as advocate for the clientele and staff
  • Work with the COO to promote the KPHC Downtown satellite.

ROUTE: Original to HR / CC: to Employee if requested

APPROVED: HR 05-08-13 Page 1


  • Work with staff to ensure continuity of service
  • Oversee educational and research activities


  • Actively perform duties of a Medical Doctor in Family Medicine as required.

Minimum Qualification Requirements:Skills/Knowledge:

  • Strong community health orientation
  • Supervisory expertise over clinical teams
  • Hawaii license or eligible to attain one
  • Excellent communication skills
  • Ability to work with multi-ethnic, multi-cultural and multi-lingual and low English

proficiency patients

  • Good judgment in decision-making


  • Nursing Degree from an accredited University or College
  • Appropriate Management, Business, or Administration Degree
  • Master’s Degree in Business is preferred


  • Minimum of 3 years in clinic management

More information here